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Innervate Pain Program – Staff Profile

Service Director/ Health Psychologist

Dr Michael Shelley BPsych (Hons) PhD  Mike is a registered Health Psychologist and has worked as Manager and Senior Psychologist for pain and rehabilitation services in Townsville, Wide Bay and the Gold Coast over the last 14 years. Mike facilitates the Innervate Pain Program and provides individual psychological support for Innervate clients.


Alix Bilton B, Soc. Sc Psych (Hons) Grad Cert Counselling, MAPS Alix has 15 years of experience working as a Psychologist in a diverse range of organisational and counselling psychology roles including; Director of a psychometric assessments business, employment as a military Psychologist, and over 10 years private practice experience that included Workcover, Medicare, individual and group based EAP interventions, private clients, and critical incident response.

Clinical Psychologist

Suzanne King Master of Psychology (Clinical) Suzanne is a clinical psychologist with wide experience in private practice and public health. She has a strong interest in treating depression, anxiety, chronic pain and adjustment following injury and trauma. Evidence based treatments offered by Suzanne include cognitive behaviour therapy (CBT), mindfulness based cognitive therapy, acceptance and commitment therapy (ACT), and relaxation strategies. In addition, Suzanne is an approved provider of psychological services through Medicare and Workers Compensation and is a member of the Australian Psychological Society and the College of Clinical Psychologists.

Program Coordinator, Counsellor & Rehabilitation Counsellor

Murray Smith (BHS Rehabilitation Counselling & Disability Studies)(WorkCover NSW [SIRA], Acredited RTW Coordinator) Murray is a registered Rehabilitation Counsellor with the Rehabilitation Counselling Association of Australasia and is accredited as a Rehabilitation Consultant with WorkCover NSW (SIRA). He is a highly experienced Rehabilitation Counsellor with extensive experience as a Senior Rehabilitation Consultant achieving effective, sustainable and timely return to work outcomes with complex physical and psychological claims. Murray has an excellent understanding of workers compensation legislation in relation to same employer (occupational rehabilitation) and different employer (vocational rehabilitation). He is highly experienced in providing assistance and support and the development of RTW Plans for injured workers to achieve a RTW to their pre-injury employer. He is also highly experienced in providing job seeking education and support for workers disconnected from their employment due to injury. He has a demonstrated ability to create rapport with difficult workers, motivating them to achieve successful outcomes. Murray has previous experience working for an insurer and for occupational/vocational rehabilitation providers.


Lisa MacPherson BSc ApplSc (Physio) MScMed (Pain Management) Lisa is a physiotherapist with a special interest in the management of chronic pain. She has many years of experience in managing patients with sub-acute and chronic pain including functional restoration and multidisciplinary pain management, and has been actively engaged in managing people with work related injuries to return to work for a similar period. She is a WorkCover (NSW) appointed Independent Physiotherapy Consultant. Lisa has completed a Master of Science in Medicine (Pain Management) through the University of Sydney.

Karlene Russell MAPABAppSC (Physio) Karlene has 25 years experience with musculoskeletal injuries and 12 years experience working in exercise based physiotherapy for clients with chronic neck and back injuries. She is able to implement group based exercise programs to chronic pain conditions. She has a strong interest in postural based exercise and function. Karlene has recent experience in training to work related groups on prevention of injuries.

Exercise Physiology

Kristy Stone BAppSC. (Ex&SpSc) has 12 years experience in her field following the completion of a degree in Exercise and Sports Science enabling further accreditation with ESSA as an Accredited Exercise Physiologist specialising in chronic pain management, workplace assessment and application of work related activity programs, she has an advanced knowledge in acute musculoskeletal injury management, neuropathic based conditions and chronic disease intervention. Kristy has extensive knowledge and experience in chronic pain management programs working within multidisciplinary teams and the development and application of group exercise/ health education programs.

Medical Input

Dr Marc Russo Specialist Pain Medicine Physician MBBS. DA (UK), FANZCA  FFPMANZCA

Dr Russo gives lectures on pain mechanisms, the limits of medical treatment for chronic pain, and the importance of the self-management approach for effective coping with pain. They meet with each participant individually and develop medication reduction plans for those who are taking excessive amounts of analgesia. Our data (see enclosed) show that patients can successfully wean off their reliance on pain medications without significantly altering pain intensity. 

Assessment Services

Intervention Services

Pain Program

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